When shopping for your new fairing set, you are often confronted with a bundle of information that is difficult to decipher. Here at ABS Fairings, we keep it simple. We can assure you will be impressed by our friendly staff and hassle free business model.
All of our bodywork is custom painted to order which allows us to make any customization you would like and ensures quality assurance. This custom painting process takes about 6-8 business days to complete depending on the design. Normally from the date of purchase you can expect to wait only 3 weeks before your fairing set arrives at your door. When your fairing set is complete, we will email you a photo of your finished fairings for your approval. After you approve your design, your order will be queued for shipment and be issued a tracking number. Your tracking number will be updated in your account and a copy of the update will also be emailed to you.
Shipping Couriers : After completion, you can expect your fairings to normally arrive within 6-8 business days from the shipment date. Our fairings are shipped directly from our factory, which is located in Shenzhen, China.
For addresses in the USA, the shipping service will be USPS Express Mail International.
For Canada, your package will be delivered via Canada Post.
For UK addresses the shipping service will be Royal Mail.
For Australia addresses the service used will be Australia Post.
All other locations will be serviced via EMS Express.
Tracking Information: After your order has shipped you will be emailed the tracking information. Every fairing set will have a tracking number. You can also login to your account at anytime to check the current status or review your order information.
Shipping Disclaimer: ABS Fairings is unable to control shipping issues that may occur from time to time, therefore are not deemed responsible for shipping delays. Once your order leaves the factory and is in route to your home, we are entrusting the shipping company with providing the best shipment service to our customers. Unfortunately, delays do occur and we are completely apologetic, but we see the same information as the customer does when the shipment is tracked. ABS Fairings provides tracking information so that our customers can track and contact the shipping company when there is a problem with shipment. If this ever was to occur, we appreciate your anticipated patience with the shipping company.
Damages: Please inspect bodywork within 48 hours of signing. We try to package the bodywork as best as we can but from time to time parts do get damaged. If you receive a damaged part please take pictures of the damage and open a support ticket at: www.support.absfairings.com
Returns: We are a "hassle-free" company, and our offices are located in Port Charlotte, Florida. This is where all of our custom orders, returns, replacements, repairs, and customer service is handled. The customer is responsible for return shipping to our Florida offices, however you will receive a full refund less shipping for your purchase of a full fairing set, as long as the item is in "Uninstalled" condition and within five days of delivery. Please ensure all returned bodywork is wrapped and packaged in the same condition it was received to avoid a 15% restocking fee. ABS Fairings reserves the right to assess a 15% restocking fee for any order as deemed necessary by the ABS Fairings Management Team. All special order items and Ready to Ship items purchased will be charged a 15% restocking fee. Individual Parts are not returnable.
APO/FPO Addresses: We currently ship to all APO and FPO military addresses for $59.00. Please be advised that shipping can sometimes delayed with APO shipping addresses.
PO Boxes: We are currently unable to ship complete fairing kits to PO Boxes due to US Mail regulations. If a PO Box is entered during checkout, you will be contacted for an alternate shipping address. We apologize for the inconvenience.
Different Billing and Shipping Address: Any customer that has a different Shipment Address than their Payment address will be required to send ABS Fairings a copy of the payment individual's ID before fairing kit is shipped. Please just take a quick picture of the ID and email it to email@example.com. Once we receive the paying customer's ID, we will send confirmation.
Change of Shipping Address Form billing address: Any customer that wants to change their shipping address will be required to send ABS Fairings a copy of the Payment individual's ID and a signed letter requesting the address change before the address update will be complete. Please just take a quick picture of the ID and letter and email it to firstname.lastname@example.org. Once we receive the paying customer's ID and letter, we will send confirmation.